As Education Designer, Isaac directs a project with the United Negro College Fund’s (UNCF) Career Pathways Initiative, which is designed to assist 14 select historically and/or predominantly Black colleges and universities to reimagine general education requirements, strengthen workforce relationships, and enhance on-campus career services to assist students in achieving purposeful employment after graduation. He also leads the Lab’s Upskill San Antonio initiative, a collaboration between Alamo Colleges District, Palo Alto College, and Goodwill San Antonio, which is designing, piloting, and scaling two upskilling pathways for frontline workers. He actively contributes to other projects that implement design thinking and build innovation capacity within higher education.
Prior to joining the Lab, Isaac most recently served as the director of orientation and family programs at George Mason University in Fairfax, VA. In this role, he co-led the university’s effort to redesign the student initiation experience, facilitated the successful integration of many technology platforms to improve service delivery across the department’s programs, advocated for the orientation and transition needs of non-traditional student populations, and facilitated stronger cross-functional collaboration between student and academic affairs practitioners.
In addition to his work in orientation and family programs, Isaac has professional expertise in student activities, career services, disability services, retention programs, diversity and inclusion education, housing and residence life, student conduct, and case management. Since 2012, he has also served as an instructor for the student development courses, where he explores his passions for easing student transitions to and through college.
Isaac earned a bachelor’s degree in sociology from the University of Virginia and a master’s degree in higher education administration from George Washington University. His doctorate is also in higher education – his research focused on branding and organizational culture at historically Black colleges and universities.