Jean Ooi

Manager, Business Systems Analyst

Jean brings her operational, technical, and project management background to Education Design Lab as a Business Systems Analyst.  She helps the Lab analyze and streamline systems, improve operational efficiency, and integrate innovative technology solutions into the organization’s initiatives.  

Jean has 15+ years of experience working at start-ups, professional services firms, K-12 schools, non-profits, and public universities.  Prior to joining the Lab, she served in leadership roles at global engagement organizations.  While at The University of Texas at Austin, she helped her unit navigate challenges to the international education industry brought on by the pandemic.  This included the complex re-design of programs, strategies, policies, workflows, and university-wide collaboration.

She is excited to join the Lab and be part of an innovative organization that puts human and equity-centered design processes at the core of all we do.

HOMETOWN: Beaumont, TX

BACHELOR’S: B.B.A in Management Information Systems, The University of Texas at Austin

MASTER’S: M.S. in School Counseling, Johns Hopkins University

FAVORITE QUOTE“Life is a series of pulls back and forth…  A tension of opposites, like a pull on a rubber band.  And most of us live somewhere in the middle…  Which side wins?  Love wins.  Love always wins.” – Mitch Albom, Tuesdays with Morrie

WHEN I’M NOT AT WORK I’M… spending time with family and wanderlusting. You can find me with a breakfast taco in one hand, and a bubble tea in the other.