Susan Metros


Susan E. Metros offers over twenty years of experience as an educational technology executive and leader and over thirty years of experience in higher education as a professor and scholar. She currently serves as an information technology and academic innovation consultant, career mentor and an International Coach Federation (ICF) Associate Certified Coach.

Susan has held Chief Information Officer positions at The Ohio State University and University of Southern California’s Marshall School of Business. She has served as the University of Tennessee’s Assistant Vice President for Educational Technology, OSU’s Deputy Chief Information Officer for eLearning and USC’s Associate Vice Provost for Technology Enhanced Learning. She was appointed as Associate Dean for USC’s Jimmy Iovine and Andre Young Academy for Arts, Technology and the Business of Innovation and helped conceive and develop the Academy’s undergraduate program and the online Master of Science in Integrated Design, Business and Technology.

Susan’s portfolio includes university-wide oversight for educational technologies, online learning, learning environments, web services and research computing. As an independent consultant, she is committed to helping educational institutions, non-profit organizations and edtech companies with strategic planning and initiating new or assessing existing online programs and educational technology processes, products and services. In her coaching and mentoring role, Susan helps individuals and teams identify, meet and exceed their professional and personal goals. Susan publishes and presents on leadership and mentoring, creativity and innovation, visual and multimedia literacy, and the role of educational technology in transforming higher education to be multi-modal, interactive and learner-centered.

Susan was elected to executive roles on the New Media Consortium and EDUCAUSE Board of Directors. She currently sits on numerous boards and advisory committees including Colorado State University’s Global Campus Board of Directors. Recently, she was appointed as Senior Fellow for the Center of Digital Education and was the recipient of the EDUCAUSE 2017 Leadership Award.