Amina Juma

Homemaker

Collaborative / Empathetic / Doer
 

I asked [AI to generate] a bedtime story for my kids. Would I like it to read that story to them? No, I feel like I would rather do it myself. AI gives me the story, then I put some touches [to] it. If we allow AI to do everything, that human touch goes away. There are some things AI can’t teach my kids.”

Designing for Growth

Human-driven growth

[Do] you know that young age where you’re not even sure which side of life you’re heading towards? I used to love business studies, so why not do accounting? I [felt] like that [was] something I [could] actually pursue. Once I [completed] my degree, I never had that drive to even look for work. I never wanted to sit down and just be someone’s accountant. I feel like that [was] an assistant job. I didn’t want that … I tried self employment. Over time, I [found] happiness in helping people. I also found that I’m very passionate about tech. I’m not that tech savvy, but I love things to do with technology. I love [learning] new things. I’m very curious. So, why not take accounting and put it in such a way that it incorporates technology? That’s how I got [into] business analytics.

AI-driven growth

Have you ever tried to write an email and you can’t? You have the words [but] you don’t know how to make it formal and how to make it sound persuasive. [So] I use Grammarly. I have an extension to my browser so it has access to my emails. I want [them] to be persuasive … I [also] use ChatGPT –  the premium version. It has helped me, because sometimes there are assignments [I am] given, [and I’m] not quite sure what they’re talking about. [I] take my assignments, upload it, and [AI] gives me an idea of what I’m expected to do. If I feel stuck [when I am] doing my project: [let’s say] I have topics, but I can’t quite make a decision which one is better. I just ask [it]. Everything is AI. Instead of doing [numerous] Google searches, it just has [information] for you and comprises all of them on page. If you want links, there are links so you can just click on the link and you find where that information was gotten from. So it has been really helpful. It’s like having a thought-buddy full-time.

An illustration that represents AI and technology with three lines evolving in colors with a gradient. The primary graphic are the letters AI inside of a technological chip

AI vs. Human-driven growth

Does it make [us] lazy? I find that even [with] the simplest things, I don’t want to think. Maybe I’m applying, for example, for a job. I just take a screenshot of the job post and upload it on ChatGPT, and it writes you a resume [and] cover letter … Is this a good thing? 

I [think] you can find that balance where you’re just choosing [AI] as a helper, not entirely for it to do the whole task. Use it when you’re stuck, when you’re trying to brainstorm on ideas, when you’re trying to maybe to research something that you don’t have information about. Then it’s helpful because you’re not allowing it to take 100% control of everything.”

Designing for Agency

Human-driven agency

Currently, I’m just a full-time parent. I stay at home. I don’t have a helper, so I bring up the kids by myself. I work remotely, so for my degree, I don’t go in person. I’m actually doing an online program. I wish to grow career-wise. I decided to go back to school. [It] was not just about me. I want to give my kids a better life, financially, but I also want to teach them that it’s not too late to change and try to shift the life they want. I want them to be resilient in life.”

AI-driven agency

Here’s something they don’t tell you when you’re choosing a STEM program: it’s a whole entirely new thing, [than] when I came out of school. I’m an accountant, so I know how to use QuickBooks. I know how to do ledgers. When it comes to business, it’s a whole new, different course, and in most cases, they don’t even intertwine with accounting as much as I thought they would. So some of these readings and codings [I] do on my own, [from] what I learn in class. But it’s not even enough, because I don’t have the basics. So I have to learn by myself. And AI does help with that quite a lot.

An illustration that represents AI and technology with three lines evolving in colors with a gradient. The primary graphic are the letters AI inside of a technological chip

AI vs. Human-driven agency

You can call [my AI use] analog. I only use it when I need it. I’m not entirely relying on AI to do my things. There are things that I prefer to just take a pen and draft for myself. If I lost my phone today, apart from maybe calls and all, I wouldn’t miss it. You know? I can live. I can separate my life from technology.

Right now, [my kids are] already glued to their screens. In 10 years to come, all [I’m] hoping is [to] actually get to bring up mature human beings – kids with a sense of humanity in them – with [a sense of] right and wrong. You’re hoping that what you’re teaching them they actually take and use in the future. But it’s not something you can even control. At the age of 16-17, they feel like they are grown ups. I can’t take their phone to check what they’ve been doing at that point. I can’t control anything.

Designing for Belonging

Human-driven belonging

My mom treats me like a kid. I think she sometimes forgets that I am a mom. She’ll try to instill values. When I [do something] wrong, she’ll correct me like a mom. She’s actually very harsh, very strict. [I might] feel like [she] is overstepping, but really, she is not overstepping. Even as grown as I am, I still make mistakes, so she does correct that. She makes me a better person. She encourages me. If she feels like I’m steering away from what I’m supposed to be doing, she brings me back.

AI-driven belonging

I can imagine what AI will do in 10 years to come … They’ll come up with a voice input where you can say what you want, and you know, you don’t have to even move a muscle to do that. And I feel like that’s just creating some lazy bones. If I’m not doing anything, I would rather type. Knowing my kids, I don’t think they’re choosing typing any day. They’re not. They’re just going to give commands. ‘Can you do this? Can you do this? What about this?’ We can have a conversation with [AI] and give it instructions.

 

They will be very anti-social human beings. They never get to know who people are [or] how people interact. You can never have  a normal human discussion with a computer. There’s no human interaction at all. And yes, I do fear that in the future, kids might not even have any regard for people.

An illustration that represents AI and technology with three lines evolving in colors with a gradient. The primary graphic are the letters AI inside of a technological chip

AI vs. Human-driven belonging

Originally, I’m from Somalia. To know the history of Somalia [with AI], you don’t even need to go to Somalia. [My kids] might never actually go there. I don’t have people there. It’s where I came from, but my people right now, they’re here.  But they can learn about their culture or other people’s culture. It’s broad …  [On the other hand,] if I must write an essay about anything, let’s say the Islamic culture. The traditional way was to call my mom, call a few people, [and] ask about it. In the process, you’re actually being creative because you have to take the words of those people and now put them in your own language, and then write them down on a paper. Now you don’t have to do that. AI does everything for you: it does the research and gives you the final product. Where do I get to use my brain? I don’t.

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