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New Release: An Actionable Learner Engagement Framework

Dear partners and innovators,

We are excited to announce the release of “Walk in My Shoes”: An Actionable Learner Engagement Framework to Foster Growth, Belonging, and Agency.

This actionable framework captures our vision, recommendations, tools, and insights for redesigning a learn-to-work journey that centers learners’ growth, agency, and belonging, featuring learnings from interviews with hundreds of learners for whom higher education was never designed.

Learner engagement and satisfaction of its underlying drivers have repeatedly been shown to predict persistence and retention, academic performance, completion rates, student satisfaction, and career outcomes. As a result, people’s engagement as learners can affect their economic mobility for the rest of their lives, impact key metrics for learning providers, and shape regional economic growth. 

Decades of research in psychology and behavioral science have shown that three key drivers—growth, belonging, and agency—have an outsized impact on learners’ engagement, success in reaching their goals, and well-being. Yet these are rarely discussed amid higher education’s ongoing crises. Leveraging core principles of Self-Determination Theory and the Lab’s seven years of work with learners and leaders in higher ed, our team has articulated a learner engagement framework, with accompanying insights and examples from our work to co-create new models with colleges and other learning providers.

Download the framework here.

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