Lessons from Colorado’s Collaborative Approach to Workforce Development
Across the country, there is a growing need for behavioral health services and too few trained professionals to provide them. Traditionally, behavioral health jobs require a master’s degree, making it difficult for new talent to enter the field quickly or affordably. The training that undergirds these degrees is often theoretical, with little opportunity to work with clients through experiential learning baked into educational experiences until the master’s-level coursework. In response, Colorado made a bold bet: use its community college system to create a stackable, affordable, skills-based behavioral health pathway that provides early opportunity for work-based education and reaches populations typically excluded from traditional education.
The result is a full continuum of micro-credentials, associate degrees, and a bachelor’s program, all designed for real-world roles and grounded in cross-sector collaboration. This new pathway partners with the traditional pathway to create not a replacement, but a complementary approach and entry to the field. Not only does it add entry- and mid-level positions to the field, but it can decrease the burnout experienced by master’s level clinicians trying to cover every level of care for clients. It moves away from a single practitioner model to a team practice model.
Here’s how other states or systems can build their own behavioral health pathway.
Start with Strong Statewide Infrastructure
1. Secure Dedicated Funding and Legislative Backing
Colorado’s Senate Bill 22-181 provided clear legislative direction and a statewide funding structure for Colorado’s behavioral health pathway, supported by federal recovery funding and strong leadership from the Colorado Legislature and Governor’s Office. Each community college in the system was empowered to develop its own implementation budget, primarily used to hire faculty and staff for curriculum development and implementation. A state-level team, including a program manager/project lead, a subject matter expert faculty member contracted from one of the community colleges, and a policy consultant allowed for focused curriculum development that would not have been possible to this extent without state funding. CCCS provided centralized technical assistance through the Education Design Lab to ensure that all credentials were portable across the 13 system colleges, aligned with employer expectations, and stackable within the broader education-to-career pathway. SB 22-181 funds also supported the CCCS Rural Mental Health Development Project, which expanded mental health services at rural colleges across the state, coordinated and supervised by a licensed practitioner.
2. Build a Cross-Sector Ecosystem
CCCS took a structured approach to stakeholder engagement. First, they identified key stakeholders, including the state’s Medicaid agency, K-12 partners, employers, and learners. Next, they assessed where strong relationships already existed and where gaps remained, particularly with state agencies involved in determining Medicaid eligibility to be part of a care team with appropriate clinical supervision. The central planning team then worked to build new connections, ensuring early and ongoing communication with all critical partners. They continue to engage each stakeholder as appropriate, for example, working with Medicaid to confirm that skills align with eligibility requirements for higher level reimbursable roles.
Design Micro-credentials that Expand Employment Pathways
Goal: Provide short, stackable credentials rooted in skill-based, work-based learning that lead to employment and build toward degrees.
3. Co-Create Curriculum with a Cross-Functional Team
CCCS hired a subject matter expert, a psychology faculty member from one of the community colleges, to assemble and lead the curriculum committee. They intentionally selected a wide range of expertise for the committee, including licensed clinicians (LPCs, LCSWs), CTE experts, and faculty and staff from rural and urban colleges. This type of collaborative team across different colleges is unique, as colleges are often competing against each other for learners rather than developing a curriculum that can be used across the state in collaboration. Because few relevant courses existed, the curriculum committee developed a new prefix, built 21 new courses drawing from the state’s Common Course Numbering System where possible, and ensuring alignment with industry requirements where needed. These courses are only offered by the community college system, and colleges across the state have adapted the courses to their local needs. For example, the same courses are taught online, in-person, and hyflex at different colleges, and offered at different paces depending on the context.
4. Align with a Reimbursable Job Role
Recognizing the financial realities of healthcare hiring, CCCS collaborated with the Behavioral Health Administration (BHA) and Health Care Policy and Financing (HCPF) to co-design a Medicaid-eligible care team role. These agencies continuously offer input on scope of practice, competency needs, and supervision requirements. Medicaid approval took nine months, led by the lead subject matter expert and policy consultant. Medicaid care team eligibility made the new Qualified Behavioral Health Assistant (QBHA) role financially viable for employers, further enabling a team-based model: Bachelor’s- or master’s-level clinicians could offload entry-level-scope tasks to micro-credentialed workers (QBHAs), increasing efficiency and access to care.
5. Support Upskilling Through Competency-Based Bootcamps
The first level of the five micro-credentials offered is the 6-credit Behavioral Health + (BH+) credential, designed to support workers already in the behavioral health field. This credential is offered as a self-paced, online bootcamp using a competency-based learning (CBL) model, recognizing prior experience, focusing on upskilling in targeted areas. CBL principles are also embedded across all five micro-credentials, allowing learners to accelerate through the program as they demonstrate mastery.
Expand Access to the Behavioral Health Field by Offering Micro-credentials in High School
Goal: Introduce learners early to behavioral health careers, especially in underserved areas, and accelerate time to completion that can close talent shortages.
6. Involve K-12 Early
Recognizing that not every credential is able to be offered in the high school context, CCCS included K-12 partners early to surface practical barriers. For example, the initial design for the Qualified Behavioral Health Associate (QBHA) micro-credential included Adult Mental Health First Aid training, a well-known industry certification. However, this program was not accessible to learners under 18 and exceeded allowable high school credit hours. As a result, Colorado designed its own course focused on crisis intervention skills, aligned with industry needs but accessible in the high school context.
7. Align Policy Across Systems
To support seamless learner progression, CCCS aligned policies between secondary and postsecondary systems. One early action step was getting the QBHA added to the state’s Career Development Incentive Program list, enabling high schools to receive funding for learners who complete it and encouraging broader adoption across districts. Others included agreements on credit transfer, instructor qualifications, and course scheduling. These cross-system partnerships were essential for ensuring that behavioral health pathways could be delivered consistently and equitably across the state.
8. Remove Barriers to Instructor Qualification
One of the biggest national barriers to concurrent enrollment is the shortage of high school teachers qualified to teach college-level courses. Colorado tackled this by creating a dedicated Behavioral Health (BEH) course prefix, and utilizing the Behavioral Health Assistant II micro-credential for the teaching qualifications for the QBHA. This made it possible for secondary teachers to upskill once and teach the full program, rather than requiring multiple separate qualifications.
To increase the number of eligible instructors, CCCS received foundation funding to offer scholarships that supported high school teachers in earning the necessary qualifications to teach BEH-prefixed courses. This financial support lowered a major barrier to implementation.
Build Micro-credentials that Stack to the Associate Degree and then to the Bachelor’s Degree
Goal: Prepare learners for entry-level behavioral health jobs or continued education by building on existing micro-credentials to develop an applied associate degree.
9. Unbundle Skills from Existing Degrees
Pueblo Community College had already developed an Associate of Applied Science (AAS) in Addiction Support, but it was limited in scope and built from unrelated course prefixes. The curriculum committee used this existing degree as a foundation and used a backward design process to unbundle the AAS into industry-relevant skill clusters. Although they eventually created the majority of courses from scratch, grounded in experiential learning, the existence of this original degree helped in both the micro-credential and associate degree curriculum development.
10. Embed Work-Based Learning
Across both the associate and bachelor’s degrees, the team emphasized work-based learning: Field placements, class-based role-playing, and live simulations with actors portraying crisis scenarios. Learners gain real-world experience, grounded in specific skills relevant to the field, early and often. Work-based learning is offered both online and in person, depending on the college’s capacity and local context, allowing both urban and rural colleges to meet experiential learning requirements and providing learners with real-world exposure before entering the workforce.
11. Design a BAS That Leads to Jobs and Grad School
The team designed the AAS as a true “stackable” credential that would serve both as a terminal workforce credential and a bridge to a Bachelor of Applied Science (BAS) in Behavioral Health. Once the AAS revision was complete, curriculum leads identified upper-division competencies needed for mid-level jobs. They then used that list to build BAS coursework in areas such as systems of care and trauma. This collaborative curriculum design enabled shared resources across institutions and ensured statewide relevance and industry partner guidance. Experiential learning remains a core focus, with project-based courses as well as practicum and internship experiences embedded across the program.
Recognizing the ongoing demand for master’s-level clinicians, CCCS ensured its community college BAS programs are also accepted into all Colorado state master’s programs in mental health, counseling, and social work. Additionally, CCCS is developing memoranda of understanding (MOUs) with in-state graduate programs to expand creative partnerships, expand behavioral health skills in related fields, and create new educational pathways for BAS graduates, such as a pathway from the BAS in Behavioral Health to a Master’s of Arts in Teaching. This includes mapping curriculum across both levels to align content and reduce duplication. These efforts ensure that the Behavioral Health AAS and BAS degrees not only lead to jobs, but also keep doors open to advancement — supporting a pipeline of locally trained clinicians.
12. Build Institutional and System Approval Together
Launching a bachelor’s program at the community college level required both system-level and college-level approvals. The Colorado Community College System coordinated a joint application to the State Board for approval to offer the new degree. Four colleges participated in the development process, forming a subset of the curriculum team to create and submit the board packet. Once approved, individual colleges pursued Higher Learning Commission (HLC) accreditation. For colleges offering a bachelor’s degree for the first time, this involved a full HLC site visit and new credential-level approval. Colleges with prior BAS programs faced a lighter review process. This coordinated approach enabled equitable access to the BAS while ensuring academic quality and compliance.
Keep Iterating With Your Ecosystem
13. Validate With Employers and Build Feedback Loops for Continuous Iteration
A key focus of this ecosystem-building effort has been employers. CCCS and the Lab centered employer voice through early structured listening sessions that asked:
- What roles in behavioral health could be created that don’t require a master’s degree?
- What are the essential entry-level skills and competencies needed?
- How quickly can we train a workforce to meet those needs?
These collaborative and facilitated design sessions were critical to shaping credential design and ensuring alignment with real-world job demands. Employers continue to be included in course review and skill validation, including through an annual statewide industry partner meeting, which brings together partners from across the state (also unique to this program), as well as annual local industry partner advisory meetings at each college.
14. Involve State Agencies as Partners, Not Just Approvers
Colorado’s curriculum is shaped by ongoing input from Medicaid and employers, which provide guidance on competencies, scope of practice, and eligibility for Medicaid inclusion. As described earlier in the design of the Medicaid-eligible care team role (the QBHA), CCCS continues to involve agencies as partners that continuously offer input on scope of practice, competency needs, and supervision requirements.
15. Align the Whole Pathway Around Real Roles
The goal isn’t to create isolated credentials, it’s to build a scaffolded pathway where each credential has value in the job market and leads to the next opportunity.
As of summer 2025, the team at CCCS have engaged with Health Care Policy and Financing (HCPF) and the Behavioral Health Administration (BHA) to define the scope of practice and reimbursement eligibility for additional micro-credential levels, the AAS, and the BAS. The AAS level is currently a stepping stone toward the BAS (which is currently recognized by Medicaid under a broad bachelor’s-level provider category), but the HCPF doesn’t (yet) recognize a scope of practice for this level beyond the QBHA micro-credential, despite more advanced skills developed in this stage of training. Led by a policy expert, this team of partners is now working to distinguish AAS completers from those with shorter-term credentials. The AAS is designed to be positioned between the micro-credentialed Qualified Behavioral Health Assistant (QBHA) and the bachelor’s degree, allowing for greater workforce stratification. This structure supports clearer career progression and (in some cases) appropriate pay differentials based on skills and credentials.
Why This Matters
Colorado’s behavioral health pathway shows what’s possible when systems stop designing in silos and start building with intention. By aligning credentials with real job roles, breaking down institutional barriers, and grounding everything in collaboration, Colorado didn’t just fill a gap, it created a durable, scalable model that bridges education and employment. For states facing urgent workforce shortages, this approach offers a template for how to build not just a pipeline, but a more equitable and effective system.
Acknowledgements
About the Contributors
This publication was authored by Tait Kellogg, PhD, Director of Learning, Evaluation + Measurement at Education Design Lab. Tait is dedicated to helping everyone see themselves as a “data person” by supporting Lab project teams and community college partners to identify their intended social impact, develop clear measurement strategies, and share insights learned along the way.
How We Used AI
AI was used for editing purposes for select passages (ChatGPT). Key themes were organized based on past Lab frameworks, not using AI. All use of AI has been reviewed to align with Education Design Lab’s approach to human-centered design and responsible innovation, and its standards for accuracy, equity, and ethical use.
References
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About Education Design Lab
Education Design Lab (the Lab) is a national nonprofit and intermediary with a mission to co-design an inclusive, skills-based learn+work system that facilitates upward economic mobility and closes opportunity gaps for the New Majority Learner-Earner. Our facilitated design process helps employer and education stakeholder groups co-design and launch scalable, skills-based education-to-work pathways that align talent supply and demand.